Privacy Policy
Last updated: January 14, 2026
Introduction
Europe Robotics ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use NOVA and our services.
Information We Collect
We collect several types of information:
- Personal information (name, email, contact details)
- Device information (NOVA serial number, software version)
- Usage data (telemetry, alerts, activity logs)
- Video and sensor data (when explicitly enabled by you)
How We Use Your Information
- To provide and maintain NOVA's services
- To send alerts and notifications
- To improve our AI models and features (with your consent)
- To provide customer support
- To comply with legal obligations
Data Security
We implement industry-standard security measures including end-to-end encryption (TLS 1.3, AES-256), secure cloud storage, and regular security audits. However, no method of transmission over the internet is 100% secure.
Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Opt-out of data collection for AI training
- Export your data in a portable format
Contact Us
If you have questions about this Privacy Policy, please contact us at privacy@europerobotics.com